Support
Quick answers
Where is my run?
Your run is saved when you leave the game, and each mode keeps its own saved game. Tap Continue on the Home screen, or open that mode and tap Continue. Play resumes after a 3-2-1 countdown.
When do ads show?
Banner ads show on menu screens, never during play. After Game Over you can watch an optional ad to continue that run once. Zen has no Game Over.
Do I need an account?
No. All 25 achievements, and any looks you have earned, are stored on your device. There is no account, and the game does not use Game Center or Google Play Games.
Can I keep my own music playing?
Yes. Sound effects play alongside your music and never stop it. You can turn them off in Settings, under Sound & haptics. On iPhone, the Silent switch mutes them.
Which languages is the game in?
Ten: English, German, Spanish, French, Hindi, Japanese, Korean, Nepali, Portuguese and Chinese.
Still need help?
Email us and we will get back to you as soon as we can.
Email support
grimier_mojos_9b@
Please include
- Your device model and its operating system version
- What happened, and what you expected
- Any error message you saw
- The steps to make it happen again, if you know them
We can help with
- Gameplay questions and tips
- Technical issues and bug reports
- Data requests (see the privacy policy)
- Feedback and suggestions
Thanks for playing Falling Tiles.